Frequently asked questions
Everything you need to know about hiking with us.
Planning and hike information
What hikes are coming up?
On which days are there hikes?
When are new hikes announced?
I don’t see a hike this week?
Registration and participation
How do I register for a hike?
How do I register multiple people?
How do I cancel my registration?
What if I don’t show up without canceling?
What if I just join the hike without registering?
Why is the hike full?
Can I be put on the waiting list?
Yes, you can. Sign up as usual, and if a place becomes available, you will automatically receive a confirmation email.
Why are there more people registered than the maximum?
Why do some people have a heart next to their name?
These people have made a donation through Buy Me a Coffee to support this website. The hearts are displayed for 30 days.
- ❤️ = 1–2 coffees
- 💖 = 3–4 coffees
- 💝 = 5–9 coffees
- ❤️🔥 = 10+ coffees
For more information about the emojis next to names, click here.
Why was my guest registration canceled?
The reason is stated in the cancellation email. Most likely, you did not confirm your registration within one hour. Registrations made with an account do not require confirmation, but guest registrations do. If you do not confirm within one hour of registering, your place is released so someone else can take it. Simply sign up again to try again.
Accessibility and conditions
I am a beginner, can I join?
Are the hikes difficult?
We always rate our hikes as easy, moderate, or difficult. A short hike can sometimes be rated as difficult due to steep climbs. Similarly, a moderate hike might feel difficult for someone with a fear of heights. This varies from person to person and is hard for us to predict.
Always check the distance and elevation gain to get a good idea of what to expect.
What is described as easy, moderate or difficult for experienced hikers can feel moderate, difficult or nearly impossible for someone without hiking experience.
Can children join?
Children aged 15 to 18 may only participate under the supervision of a parent or guardian. Parents are fully responsible for what their children can and may do.
If part of the hike is too dangerous, the group will not turn back. In that case, parents/guardians must return on their own with the child(ren) and should have taken precautions in advance. With Wikiloc you can record the route; if you want to return, stop the recording and follow your own track back.
Are dogs allowed on the hikes?
- Your dog is friendly and not aggressive toward other dogs or people.
- Your dog listens to your commands.
- You bring a leash for any sections of the hike that might pass along roads.
Additionally, you must leash your dog (and keep it on a short lead) if:
- Someone in the group is uncomfortable with your dog.
- There are any unsafe conditions.
What if I don't want or dare to continue?
We always try to describe the hikes as clearly as possible and rate them for experienced hikers. If you’re unsure whether you can handle the hike, or if it’s your first time doing it, it’s better not to join.
What is described as easy, moderate or hard for experienced hikers can feel moderate, difficult or nearly impossible for someone without hiking experience.
What if I don’t agree with the terms?
Practical matters during the hike
Where is the meeting point?
I can't open the link on my phone.
Sometimes Google Maps on your phone can become corrupted. Uninstall Google Maps and reinstall it to use the links in your emails again.
What happens if there’s an emergency?
We will do our best to assist you, but ultimately, you are responsible for your own safety. If we are in an area with no cell coverage and an emergency occurs, we may need to leave you temporarily (alone) to get help. If an airlift is required, you are responsible for the costs. We strongly recommend having insurance that covers such situations.
How can I get hiking insurance?
Great that you’re looking into this. We always recommend getting insurance, not just when joining our hikes, but also if you’re hiking alone or with family.
We do not offer insurance ourselves and we don’t provide advice on it. We recommend contacting a specialized insurance broker.
Do you have a professional guide?
No, we are volunteers. The person referred to as the Guide or Route Coordinator is a volunteer who knows the route and walks in front. This Route Coordinator is not a professional and does not do this as a job. If you find something unsafe or too scary, talk to the Route Coordinator and let them know what you don’t feel comfortable doing or if you think something could be done differently or more safely.
Communication during a hike?
If communication is needed during a hike, we prefer to use mobile phones. However, there is often no signal in the mountains. If you have a radio with PMR446 communication capabilities (also known as a walkie-talkie), we normally use channel 7 (446.08125 MHz). If this channel is already in use, we switch to channel 1 (446.00625 MHz).
Your account
How do I create an account?
How do I access my account?
Do I need to create an account to join a hike?
No, this is not required. You can also sign up without creating an account.
How do I link my Google login to my account?
How do I link my email login with password to my account?
How do I change my password?
What is an ICE contact?
These are emergency contacts whom we can contact if something happens during a hike that prevents you from making decisions yourself.
Can I register other people?
Ask for the email address this person uses for their account. They can find it in their profile. Then enter this email address in the invitation. The authorized person will receive an email with an invitation. Once they accept the invitation, the authorization will be active.
How do I authorize someone to register me on my behalf?
Ask for the email address this person uses for their account. They can find it in their profile. Then enter this email address in the invitation. The authorized person will receive an email with an invitation. Once they accept the invitation, the authorization will be active.
How can I revoke an authorization?
Is signing in with Google safe?
Yes, absolutely! We cannot access your email, contacts, or any other personal data in your Google account. Signing in with Google only uses Google's secure authentication and does not give us access to your Google account. We only receive your first name, last name, and email address, which are needed to create your account.
How do I register someone else?
There are two ways to do this. The first is to select the person you have authorized when filling in the hike registration form. The second is to select Someone without CTS account and enter their full details. The person being registered must confirm the registration by clicking the link in their email. Without this confirmation, the registration is not valid.
Carpool
Passengers: Are there any cancellation fees?
Sharing a ride is based on a gentleman's agreement. If you cancel at the last minute, it is only fair to compensate the driver. CTS is not a mediator for carpool contributions or agreements between participants.
Passengers: How do I pay?
You pay your contribution in cash, with the exact amount, directly to the driver. Whether you use Bizum or another payment method is up to you and the driver to decide between yourselves.
Passengers: Can I set a favorite driver?
Yes, you can set a favorite driver after you have carpooled with a driver at least once. Go to Carpool > Configuration > Favorite drivers and select the person you want to add from the list.
Passengers: Why don't I see any carpool rides?
Carpool rides for the following day close at 22:00. This is to make sure the driver has enough time to see and respond to any requests for a ride.
Drivers: Can I block someone from my carpool rides?
Yes, you can block someone after they have carpooled with you once. Go to Carpool > Go to the Drivers Area to access the Drivers Area. Then go to Blocked passengers and select the person you want to block from the list.
Drivers: Is my pick-up address visible to others?
Yes, everyone can see it on the website. Never use your home address as a pick-up point.
Drivers: Can I remove a single passenger?
Yes, you can. Go to the Carpool page and click Go to the Drivers Area. There you will see your scheduled rides. You can remove an individual passenger or cancel the entire ride.
Why don't I see the carpool option in the menu?
You must be logged in to see the carpool options. If you don't have an account, or your account doesn't have a valid phone number, you cannot use this feature.
How is the carpool contribution calculated?
The minimum contribution is €5 per passenger. The contribution is calculated based on the number of passenger seats available in the car. The driver does not pay anything. The total calculated fuel and car costs are divided equally among all available passenger seats. This means the price per passenger stays the same, regardless of how many passengers actually book a seat.
The price per kilometer is set by the driver. €0.35 per kilometer is used as an example in the calculations below, but the driver can adjust this rate when offering a ride.
Example 1: The distance is 2 km and the driver has 3 passenger seats available. At €0.35 per kilometer, the calculated cost is €0.35 × 4 km (2 km each way), which is €1.40 in total. Divided by 3 passenger seats, this is below the €5 minimum, so each passenger pays €5.
Example 2: The distance is 100 km and the driver has 3 passenger seats available. At €0.35 per kilometer, the calculated cost is €0.35 × 200 km (100 km each way), which is €70 in total. Divided by 3 passenger seats, this is €23.33. Rounded up, each passenger pays €24.
This way, passengers know the price before booking, and the price does not change depending on how many seats have already been booked.
What should I do if there is a conflict?
You should resolve the matter directly with the driver. CTS only facilitates this service. We do not handle payments or mediate in conflicts between participants.
Other
Can I suggest a hike?
Yes, you can suggest a hike! We’ll evaluate it, and if it meets the following criteria, there’s a good chance we’ll add it to the schedule:
- It’s safe.
- It’s within 1 hour of driving from Almuñécar.
- There’s enough parking available.
- The distance is between 8 and 14 km.
- The elevation is between 0 and 600 meters.
- The route is available on Wikiloc.
- It’s dog-friendly.
Why is hiking with you free?
Our hikes are free because we simply love hiking and sharing that passion with others. There’s no catch, just a desire to explore nature together and enjoy the outdoors. We believe that experiencing nature shouldn’t come with a price tag, so we organize these hikes without any cost.
What is this "Buy Me a Coffee" thing?
You might wonder why a coffee costs €5, but it’s not actually for a coffee! We use these donations to cover the costs of running this website, licenses and maintaining the domain.
When you donate, the money goes directly toward improving this free service, keeping it advertisement-free, and ensuring that we never charge for our hikes.
We’re not a business, and we have no intention of becoming one.
Are hikes protected by copyright?
All the hikes we organize are free of copyright. Would you like to hike one of our routes yourself? Go ahead! Nature belongs to everyone, and so do the trails. We wish you lots of hiking fun!
All our routes can be found on Wikiloc.
Sharing is caring!
Is the website copyrighted?
Yes, the custom technology behind the website and all its content are protected by copyright. They may not be used without permission. However, if you appear in one of the photos, you are allowed to use it, for example, on social media or to share with friends and/or family.
Are your routes available somewhere?
Yes, all our routes can be found on Wikiloc.
Are you a walking group for relaxed strolls?
No. We’re not a traditional walking group offering short or easy strolls. Our events are real hikes: often mountainous, with elevation gain, and usually between 8 and 14 km. We love nature, movement, and a bit of challenge. If you’re looking for relaxed city walks, we’re probably not the right fit.
Do you send marketing emails?
No, never! We don't send spam. We only send relevant emails related to hikes, carpooling, or your account.
Why can't I leave a review?
To leave a review, you must:
- Be logged in to your account.
- Have attended the hike.
- Have registered for that specific hike using your account.
How do I install the web app?
📱 Android
- Open Chrome and go to the homepage of Costa Tropical Senderismo.
- Tap the three dots in the top-right corner.
- Tap Install app.
- Tap Install to confirm.
🍎 iPhone
- Open Safari and go to the homepage of Costa Tropical Senderismo.
- Tap the Share button. Depending on your Safari layout, you may first need to tap the Page Menu button and then Share.
- Scroll down and tap Add to Home Screen.
- Tap Add.
How do I enable notifications on my phone?
There are three essential requirements for this to work:
- You must have a free account. This feature does not work without an account.
- You must have the website installed as a web app. See the FAQ article How do I install the web app?
- You must allow notifications.
To enable notifications, log in to your account in the web app, go to your profile page, settings, and scroll down to Mobile app & notifications. Then click or tap Add this device for notifications.
You should now receive notifications for the items selected under Mobile app & notifications.