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Privacy Policy

🏖️ During the summer period, we do not organize hikes. We usually resume at the beginning of September. Please note if you go by yourself, temperatures above ☀️ 25°C (77°F) make a hike more strenuous than usual. Read more about the risks here.

At Costa Tropical Senderismo, your privacy is important to us. This Privacy Policy explains how we handle any personal information you may provide when using our website.

1. Personal Data Collection

We only collect personal data that you voluntarily provide when signing up for a hike or contacting us. The information we may collect includes:

  • Your name
  • Your email address
  • Your phone number
  • Emergency contact details, including names and phone numbers
  • Event participation details, such as group size, selected hike, dinner participation (yes/no), and whether you bring a dog
  • Details of the hikes you have participated in

In addition, we may automatically collect limited technical data such as your IP address and session data. This is used solely to improve the registration process, enhance security, and prevent misuse. This data is not used for tracking or marketing purposes.

2. Cookies and Session Data

We use essential cookies and session storage to ensure the proper functioning of our website and to make the registration process easier.

These may include:

  • Session cookies to remember your input during registration
  • Basic technical cookies required for website functionality
  • We do not use tracking or marketing cookies.
  • You can configure your browser to refuse cookies, but this may affect the functionality of the website.

3. Use of Personal Data

Any personal information you provide is used solely for:

  • Organizing group hikes
  • Communicating with you regarding events or changes
  • Managing group sizes and logistics

We do not use your information for marketing purposes, and we do not share your personal data with third parties.

4. Legal Basis

We process your data based on your consent and our legitimate interest in organizing and managing hiking activities.

5. Email Communication

You will only receive email communication related to event coordination, updates, or responses to your inquiries. We do not send promotional emails or spam.

6. Data Retention

Your personal information will be kept only as long as necessary to manage hiking activities.

We may retain limited data for up to 12 months for internal statistical purposes. Where possible, this data will be anonymized and used only to improve our activities and planning.

You may request to have your information deleted at any time by contacting us below.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

8. Your Rights

You have the right to request access to, correction, or deletion of your personal data. You may also object to or request limitation of processing.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

10. Contact

If you have any questions or concerns about your privacy, please contact us.